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Denver > Jobs > Tech Jobs > Software Support - IT Specialist (07-US026)

Software Support - IT Specialist (07-US026)


Denver, CO • 08/31/2007







COMPANY INFORMATION:

Join a global leader in output and print solutions.



Created in 2007, through a joint venture between two global powerhouses, Ricoh and IBM, InfoPrint Solutions Company provides opportunities to join a global team developing and delivering some of the print and imaging industry's most advanced output technologies and solutions.



Through advanced research and development, InfoPrint combines hardware, software and services to provide both small business and large enterprise with the broadest range of products and services in the marketplace.



With our worldwide headquarters based in scenic Boulder, Colorado, and global operations in over 20 countries, we may have an opportunity that's right where you want to be.



More information can be found online at www.infoprint.com.




POSITION DESCRIPTION:


This position is to perform Software support (Level 2 / Level 3) in the Professional Services organization. The successful candidate will be able to perform technical problem determination, solution design, solution development, problem and solution documentation, unit testing, system testing, and solution installation tasks for semi-custom workflow software. We are looking for an experienced software developer who is able to understand, fix, and enhance complex software consisting of server, GUI and database components. Technical skills needed include SQL, knowledge of programming languages (C, Java preferred), knowledge of scripting languages (PERL, Kornshell preferred), database management systems (DB2 preferred), server operating systems (AIX preferred) and the ability to learn new languages and systems. This role requires strong interpersonal skills and an ability to interact with clients of varying technical skill levels on complex technical issues. Developer must have strong self-management, organizational, and multitasking skills, as well as possess a positive, cooperative, and dedicated attitude. Flexibility is needed for 24/7 support availability some weeks of each month and rare customer site travel. Candidate must have a demonstrated ability to understand problems and business impact from a client's perspective and then develop solutions quickly and accurately.



SKILLS, EXPERIENCE & EDUCATION:

Required Skills:

- Strong programming experience

- Database Management

- Ability to learn new programming languages and systems

- SQL

- Scripting knowledge

- Ability to work in a matrixed team environment

- Must be methodical, detail-oriented, and professional with excellent analytical and problem solving skills

- Familiarity with best practices in software engineering and revision control tools

- AIX (preferably System Administration skill)

- Ability to write comprehensive test cases for code verification






Preferred Skills:

Experience/Knowledge In the following areas:

- Java

- C

- DB2

- Printing technologies

- Print Datastreams (AFP, MODCA,)

- Client facing experience

- Time management and project planning skills

- Technical writing and oral communication skills





Education/Certification:

Bachelor’s degree in Computer Science, Mathematics or equivalent degree



All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.




TO APPLY: Please email an attached resume to ipsjobs@us.ibm.com. Please ensure the Job Reference Code is included in the subject line of the email.





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Posted by: OhSoHandy User

Located: Denver, CO


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